Something Sweet Candy Wrappers


Party Supplies For All Occasions
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Shipping & Returns

PLEASE NOTE: These terms apply only to items purchased through our online favor store. For shipping and order policies for candy wrappers, please click here.

Return Policy

At Something Sweet Candy Wrappers and Favors, want you to be completely satisfied with your purchase. We are confident that you will be happy with the quality of our products. However, if you should be unhappy with your purchase, we will do everything we reasonably can to make you happy.

We cannot accept returns on any personalized products, samples, perishable merchandise (chocolate) or candles. Shipping and any Rushfees are not refundable. We will only accept returns within 7 days of the time you receive your order. Merchandise must be in its original packaging. Any items that are returnable are subject to a 20% restocking fee. Shipping costs to return the items are the responsibility of the customer. If you received free shipping on your purchase, we will deduct the shipping fees we had to incur to ship the products to you.

Please email us at somethingsweetorders@msn.com to receive a RA (Return Authorization) number. We cannot accept any returns that do not have a RA number on the return mailing label. For your own protection, please use a reputable shipping service such as UPS or FEDEX so that the items can be tracked. Also, please be sure to have the items insured against damage. We cannot issue refunds for items that arrive to us damaged. We reserve the right to reject any returns and exchanges that do not meet these conditions.

Canceling Your Order

If you decide for some reason that you want to cancel an order you just placed, we can only do so if we have not processed the order yet. For all personalized items, once the order has been processed, we do not allow changes or cancellations to be made. Please note that we process most orders immediately upon receipt.

Damaged/Missing Items

Occasionally some items may arrive damaged or may be missing. Please contact us immediately and we will see to it that the items are replaced. You must send us the damaged merchandise and packaging for a possible claim by us with the carrier. You must report any damage or missing items to us within 7 days.

Shipping

We use USPS, UPS, and Fedex to deliver all orders. We do not ship outside of the U.S. All candy wrapper orders are shipped by USPS Priority Mail (unless other arrangements are made) and can be shipped to U.S. destinations only. Most items are delivered within 5 - 7 days. We do have some items that take 10 - 12 days shipping.

Current shipping rates are as follows:

Up to $100 = $12.95
$101 to $200 = $15.95
$201 to $300 = $25.95
$301 to $400 = $35.95
$401 to $500 = $45.95
$501 to $600 = $55.95
$601 to $700 = $65.95
$701 to $800 = $75.95
$801 over = $85.95

If you need your order expedited please call us for pricing on rush deliveries. We can be reached between the hours of 8:00am to 9:00pm Eastern time at (804) 780-0017. For a quicker response, email us at somethingsweetorders@msn.com
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